Standardizing KPIs
To properly manage performance in organisations, there needs to be a common understanding about what the performance is.
Thats why every organisation works with KPIs - key performance indicators. However, many organisations have too many KPIs and KPIs that are poorly defined, not widely understood, or misaligned across the organization
I wrote an article on how to standardize KPIs in organizations together with Dylan Anderson. The article covers:
👀 The real world impact of misaligned KPIs
🧠 Our approach to get you on track for better KPIs
🛠️ The involvement of supporting functions in the approach
🔑 How KPI trees as a framework facilitate standardization
You can find the entire article here